System Requirements

  • Processor: Pentium Class
  • Operating System: Microsoft Windows 7/ Vista / 2003 / XP / 2000 / NT4(SP6)
  • Operating System: Macintosh OS X 10.6 snow leopard, 10.5 leopard, 10.4 tigar, 10.3.9 panther
  • Memory: Minimum 256MB (512 MB recommended)
  • Hard Disk : 50 MB of Free disk space
  • Internet Explorer : Vesion 5 or later

Learn the Method to Fix MP4 error 8971 Completely


When I try to play the MP4 files then it generates MP4 error 8971 and says that could not open the file. I was using QuickTime player but I have tried different video players also but got the same alert continuously. My friends said that video has been damaged. These videos are very close to my heart and I don't want to loose them. Could you please help me to MP4 error 8971 completely. All the suggestions will be highly appreciated. Thanks a lot.

MP4 is one of the popular video format which stored audio and video files. It is compatible with all the video players on Windows or Mac based operating system. Many users attempts to play the file on QuickTime media player which has been designed by Apple Inc. Sometimes, it is seen that when user attempts to play the video file on QuickTime then it displays MP4 error 8971 message on the screen. This code will generate an error message i.e. “Could not open the file- Error 8971”. Generally, this type of alert appears when your file gets damaged or corrupted due to unwanted circumstances.

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How Mp4 Files Gets Damaged?

There are several reasons which are responsible for the damage of MP4 video files. The common reasons are given below:-

  • Improper shut down of the system.
  • Trying to delete the file when it is use.
  • Power failure.
  • Virus or malware infection.
  • Playing files on incompatible video player.

Once the MP4 gets damaged, it will start to generate floods of error messages on the screen. In such a situation, backup of the file will help the users to restore the files in a hassle free manner. But in the absence of backup, users starts searching for the video recovery software. However. There are lots of tools available in the market which claims to repair the damaged files but you can trust them. It is possible that downloading free software from unauthorized sites can bring harmful threats in the system which will result dangerous in future.

To avoid such problems, users need to make use of Stellar Phoenix MP4 Recovery Software. It is one of the best tool which has capability to repair the damage or severely corrupted video files in just few clicks. Even more, this tool also has capability to recover the permanently deleted files by performing deep scanning in the system. The positive aspect of the tool is that it does not compromise with the file quality and recover in original format. You can also see the preview of the recovered files and it allows the users to save them at their desired location. The tool is compatible with Windows as well as Mac operating system. So, what are you thinking for, download the software as early as possible.

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